About
Get to know us
Our accolades include a number of awards for excellence by some of the forefront Mortgage Networks, however our proudest achievement is to say that our average broker “service” is now over 10 years, with many CMS brokers having worked with us for 15 years plus. Paul Clark MD says ” This job really is about the people that work at CMS, its humbling to see how many of our brokers have flourished with work life balance whilst giving our clients the very best advice and service…long may it continue! “
Treating Customers Fairly
City Mortgage Solutions Ltd are committed to offering our customers the highest possible standards of service. In so doing we support the Financial Conduct Authorities ‘Treating Customers Fairly’ philosophy. We recognise that both we and our customers have everything to gain if we look after your best interests and treat you fairly in all aspects of our dealings with you…
Each Broker is committed to removing as much of the research and administration for their clients as possible – taking away the hassle of obtaining a mortgage and providing a much needed personal service.
Unlike many brokers, the City Mortgage team will always put their clients needs first.
Setting up business in 2007 during a difficult financial climate, the business was built on a foundation of high quality customer service. An ethos that remains fundamental to the well-being of City Mortgage Solutions. The business is still firmly focused on looking after its 5,000+ customers.
City Mortgage Solutions are directly authorised under the Financial Conduct Authority and are bound by the regulations imposed. It means the business can select the best offerings from the market and bring those to clients whilst offering peace of mind on how business is conducted.