First-time buyer mortgage advice

Buying your first home should feel clearer than this.

From your first affordability check to getting the keys, we’ll help you understand what happens next, what lenders may need, and how to protect the home you’re working hard to buy.

Agreement in PrincipleUnderstand what may be possible before you offer.
Lender matchingFind lenders that may fit your income, deposit and situation.
Application supportHelp with documents, submission and lender updates.
Protection reviewDiscuss cover for your home, income and family.
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Know your numbersGet a realistic view of what you may be able to borrow before you fall in love with a property.
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Make stronger offersUnderstand your position before speaking to estate agents or making an offer.
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Move with guidanceKnow what should happen next, from solicitor to survey to completion.
Why first-time buyers choose advice

Your first mortgage is not just about finding a rate.

When you are buying for the first time, the process can feel like everyone expects you to already know what to do. We help you understand the numbers, the lender requirements and the steps ahead, so you can make decisions with more confidence and less guesswork.

The right advice helps you avoid searching blindly, offering too soon, or applying to a lender that was never the right fit.

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Affordability made clearer

We help you understand what lenders may consider affordable based on your income, deposit, commitments and plans.

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The right lender fit

Different lenders treat income, deposit source, credit history and property type differently. We help check where your case may fit before you apply.

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Support beyond the mortgage

Buying your first home involves more than the mortgage. We can help you understand when to appoint a solicitor, arrange a survey and prepare insurance.

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Protection conversations

We will talk through life insurance, critical illness, income protection and home insurance where relevant, so you know what each option is designed to do.

Your journey with City

One joined-up path from first chat to completion.

We keep the process simple by helping you understand what happens at each stage and what needs to be arranged next.

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Initial consultation

We get to know your plans, income, deposit, timescales and what you want your first home to look like.

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Agreement in Principle

We help you get a clearer idea of what may be possible before you start offering on properties.

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Mortgage application

Once you are ready, we prepare and submit your application with the details the lender needs.

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Mortgage offer

When the lender is happy, your formal mortgage offer is issued and the legal work continues.

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Completion

We help make sure the key final pieces are in place before completion and keys.

What we help you prepare

Small details can make a big difference to your application.

A lender does not just look at your deposit and income in isolation. They look at the full picture. Our role is to help you prepare properly, so the application is not held up by avoidable questions or missing documents.

Your first-time buyer review can include:

Deposit amount and source of funds
Income, employment and affordability
Credit profile and lender criteria
Monthly payment comfort level
Agreement in Principle options
Documents lenders are likely to request
Solicitor timing and next steps
Survey, home insurance and protection discussions
Buying support

The mortgage is only one part of the move.

First-time buyers often need guidance on the wider journey too. We help you understand what to arrange, when to arrange it, and why it matters.

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Solicitor guidance

We’ll recommend getting your solicitor in place early, so things are ready to move when you find the right property. We can be in contact to help organise this where needed.

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Survey guidance

Once your offer is accepted, we can help you understand your home survey options so you know more about the property you are buying.

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Insurance timing

Buildings insurance is usually needed before completion. We can help arrange the right conversation at the right time, so it does not become a last-minute rush.

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Protection review

We’ll help you think about protecting your new home, not just buying it. This includes discussing home insurance and life insurance options, and we’ll be in contact to arrange the next steps when the time is right.

Protection for first-time buyers

Protecting the home you have worked hard to buy.

Protection is not about expecting the worst. It is about understanding what support could be there if life changes after you take on the mortgage.

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Life insurance

Designed to help protect loved ones and the mortgage if someone passes away during the policy term.

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Critical illness cover

Can provide financial support if you are diagnosed with a specified serious illness covered by the policy.

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Income protection

Designed to help replace part of your income if illness or injury stops you working for a period of time.

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Home insurance

Buildings insurance is usually required by lenders. Contents cover can also be reviewed as part of your move.

Who this is for

You may want to speak to us if...

Whether you are just starting to save or already viewing properties, a first-time buyer review can help you understand your position before making big decisions.

You want to know what you may be able to borrow
You have a deposit but are unsure what price range to view
You are worried about credit history or affordability
You receive bonus, commission or non-standard income
You are buying with a partner, family support or gifted deposit
You have had an offer accepted and need mortgage support
You want to understand solicitor, survey and insurance next steps
You want to protect your home, income or family properly
First-time buyer FAQs

Questions buyers often ask us.

When should I speak to a mortgage broker as a first-time buyer?

Ideally before you start viewing seriously. That gives you time to understand what may be affordable, what deposit you may need, which documents to prepare and what lenders may look for.

Do I need an Agreement in Principle before making an offer?

An Agreement in Principle can help you understand what may be possible and can support your position when making an offer. It is not a guarantee of a mortgage, as the full application still depends on lender checks and property details.

How much deposit do first-time buyers need?

This depends on the property price, lender criteria, product availability and your wider circumstances. Some buyers may have options with smaller deposits, while others may need more depending on income, credit profile and the property.

Can I get a mortgage with a gifted deposit?

Many lenders can consider gifted deposits, but they will usually want clear evidence of where the money has come from and confirmation from the person gifting it. The exact requirements vary by lender.

What documents will I need for a first-time buyer mortgage?

Common documents include proof of ID, proof of address, payslips or income evidence, bank statements and evidence of deposit. The exact list depends on your employment type, deposit source and lender.

Do I need life insurance to get a mortgage?

Life insurance is not automatically compulsory for every mortgage, but it is an important conversation when taking on a large financial commitment. Buildings insurance is usually required by the lender before completion.

Can you help if my income is not straightforward?

Yes. Different lenders treat income in different ways, including bonuses, commission, overtime, self-employed income, contract work or multiple income sources. We can review your position before choosing a lender.

What happens after my mortgage offer is issued?

Your solicitor continues the legal work, including searches, enquiries, contracts and completion arrangements. We can also help make sure insurance and any protection you choose to arrange are discussed before completion.

Ready to take your first step?

Tell us where you are in your buying journey and we’ll help you understand what to do next.

Important information: Your home may be repossessed if you do not keep up repayments on your mortgage. Mortgage advice is subject to your individual circumstances and lender criteria. An Agreement in Principle is not a guarantee of a mortgage offer. Some protection products are not regulated in the same way as mortgages.